Hotel and Restaurant Management
The hospitality industry offers a serious career path for individuals with meticulous attention to detail and a focus on customer service who want to put their mark on the guest experience.
A PTI degree in Hospitality Management will train you for a number of positions in the hospitality industry. Career paths include careers in hotels and resorts, convention services, travel services, real estate development projects, and restaurants.
- At PTI you can select from two Hospitality Programs that can prepare you for a number of exciting careers in the industry.
- You will learn from faculty who have worked in the industry and will share real world experiences.
- PTI Hospitality students research, plan and visit a tourist destination where you will get behind the scenes experience at interesting travel sites.
- Students prepare a major Travelogue presentation open to the public and industry professionals showcasing highlights from their familiarization trips.
- PTI has an extensive staff of career services professionals to assist you in starting your career in the hospitality industry.
More about this program
PTI is proud to have a 100% employed in field rate for our 2013 graduates with a Degree in Hotel and Restaurant Management.
PTI Hotel and Restaurant Management graduates are prepared for entry-level positions at:
- Travel Agencies
- Food & Beverage Companies
- Property Management Companies
- Uniform Service Companies
- Country Clubs
- Community Health Centers
In the PTI Hotel and Restaurant Management Program you will learn key skills such as:
- Sales and customer service
- Night Audit and financial management
- Planning and organizing special events
- Decision making and problem solving
- Guest registration and check–out procedures
- Emergency planning
- Automated office procedures
- Banquet management and catering
- Menu planning and design
- Computerized Reservations
- Security and loss prevention management
- Resort Management
- Rooms and Facilities Management
- Hospitality Accounting
- Cash Handling
Hotel and Restaurant Management Students train for and can earn certificates in:
- Hospitality Supervision
- Resort Management
- Front Office Procedures
- Food and Beverage Management
- Facility Management and Design
And certificates from the National Restaurant Association in:
- Club and Restaurant Management
PTI is an academic partner with the National Restaurant Association and the Educational Institute of the American Hotel & Lodging Association (EI)
HOTEL AND CASINO CONCENTRATION
- Introduction to the Hospitality and Casino Industry
- This course prepares students for careers in the travel and tourism field, along with insight into each department in lodging, food service, and the rapidly expanding gaming industry. The students will study issues and challenges facing hospitality organizations today.
- Hospitality Supervision
- This course focuses on managing people from the hospitality supervisor's viewpoint. It includes techniques for increasing productivity and controlling labor costs, time management, and managing change. It also stresses effective communication and charts key responsibilities of a supervisor in a lodging or food service operation. Students refine strategies designed to motivate employees and resolve conflicts with staff, guests, and suppliers.
- Introduction to Reservations
- This course provides instruction, demonstration and hands-on application using the simulated SABRE global distribution system. Students will gain an understanding on how to create and modify passenger name records, reserving airline reservations. Topic discussed include the five mandatory fields and pricing domestic itineraries.
- Hospitality Accounting
- This course is designed to instruct students in accounting procedures used in hotels, restaurants, and casinos. The students will learn inventory control procedures, cost accounting, and budgeting. In addition, students learn how to read and analyze a profit and loss statement, compute occupancy percentages, and complete a hotel’s or casino’s daily report.
- Front Office Procedures 1
- This course presents a systematic approach to front-office procedures by detailing the flow of business through a hotel, from the reservation process to check-out and settlement. The course also examines the various elements of effective front-office management, paying particular attention to the planning and evaluation of front-office operations and to human resources management.
- Food and Beverage Management 1
- This course focuses on the application of concepts related to preparation, handling, and serving of food and beverage for restaurant use. Food selection, preparation methods, sanitation, and end usage are highlighted. Labor control and food cost are also addressed.
- Casino Operations Management
- The gaming industry is one of excitement as well as one of risk and this course explores the environment of the casino and the effect they have on consumers and the competition. Topics discussed will range from staffing and organizational guidelines, to casino marketing and player rating systems. The table games, slots, sports books, and race book areas are examined.
- Resort Management
- This course offers a complete approach to the operation of resort properties. Beginning with historical development, details are presented in planning, development, financial investment management, and marketing that deal with the unique nature of resort business.
- Front Office Procedures 2
- This is a continuation of HMA200 Front Office Procedures 1. This course provides students with basic hotel accounting procedures used in the night audit process and the various resources used by front office managers to attain organizational objectives. These skills are then used in a simulation where students are able to process reservations and registrations, monitor and chart financial transactions, and perform check-out and settlement. Prerequisite: HMA200.
- Meeting and Event Planning
- This course is designed to be a resource and learning tool for today’s beginning meeting and event planning professionals. It will define the scope of the MICE industry, while describing marketing and sales strategies to attract markets with specific needs. Students will design a proposal for a given scenario as well as participate in various school functions and volunteer opportunities in the community.
- Rooms and Facilities Management
- This course presents a systematic approach to managing housekeeping and maintenance operations within the specified facility. Planning, staffing and organizing will be discussed. Technology used in the rooms and throughout the facility will be covered. As part of the course, the students will tour the facilities of a hotel and/or casino.
- This course introduces the basic travel concepts required for a student to work in the travel industry. Emphasis is placed on the proper usage of industry reference materials, travel geography, and tourist destinations in the U.S., Canada, Mexico, Central America, and South America.
- Marketing and Selling the Travel Product
- The purpose of this course is to provide participants with the insights and skills necessary to develop a marketing plan that focuses on a new or improved idea for a travel and tourism product. Topics include product research and development, as well as identifying a target market.
- Travelogue Presentation
- This course covers the skills and materials learned in the core classes of the Hospitality Management Program and the familiarization trip that the students planned and attended. The focus is on project management through presentation skills, budgets, time management, and meeting deadlines. As the final project, the students will present a travelogue to a live audience.
- Computer Applications
- This course provides the student with an introduction to multiple office-based applications. The student will use the knowledge gained in this course as a foundation for implementing and developing projects in various applications including spreadsheets, word processing, presentation software, and the PTI network.
- Spreadsheet Applications
- This course guides students with little spreadsheet experience and enables them to become knowledgeable, confident spreadsheet designers and users. The course utilizes hands-on examples, tutorials, and reinforcement to develop spreadsheet design in a wide variety of disciplines, including marketing, accounting, finance, and operations.
- Business Law
- This course provides students with detailed knowledge of the laws relating to contracts, commerce, property, business crimes, torts, and employment. Students develop an awareness of business situations requiring legal counsel and a familiarization with the overall structure of our legal system.
- Steps to Career Success 1
- The purpose of this course is to acclimate students to the available resources to maintain their focus on achieving career goals. The course is scheduled for all students in the 1st quarter, one hour per week.
- Steps to Career Success 2
- The purpose of this course is to develop an understanding of the nuances of industry. Topics will include industry related organizations, social networking, employer expectations and other professional skills. The course offering will vary by quarter depending on the program offered, one hour per week.
- Steps to Career Success 3
- The purpose of this course is to apply professional skills and become actively involved in industry related activities. The course offering will vary by quarter depending on the program offered, one hour per week.
- Career Development
- The focus of this course is on preparing students for the upcoming job search process. They will produce a series of critical job search documents, including a resume, reference page, cover letter and thank you letter. These documents are applied to job search activities that give students the opportunity to hone their interview skills, research potential employers, complete an online job application, and experience a mock interview scenario.
- The Internship is a cooperative effort between the Institute and the professional community. It is designed to provide the students with an opportunity to apply the knowledge and skills learned in their major in a related working environment. This internship requires 240 hours work experience.
- English Composition 1
- This writing course focuses on the writing of descriptive narrative, cause and effect, and process essays from the initial stage of prewriting to final revisions and editing. Topics included are purpose, audience, development, focus and organization, as well as word usage and sentence structure. Elements of grammar, spelling, and punctuation are reviewed. Assigned readings are part of class discussion and writing assignments. Prerequisite: Satisfactory performance on the writing proficiency exam; otherwise, students must have concurrent success with GEE099 and GEE100 before proceeding on to GEE150.
- English Composition 2
- This writing course is a continuation of the fundamentals introduced in GEE100 English Composition 1. Library and electronic research techniques and guidelines are thoroughly covered. Advanced persuasive writing and research-based persuasion are emphasized using citations and works cited according to MLA guidelines. Analytical and critical thinking skills are developed through students’ evaluation of their own writing and assigned readings. Prerequisite: Satisfactory performance on the writing proficiency exam or GEE100.
- Effective Speech
- This course focuses on the various dimensions of effective speaking with emphasis on audience analysis, reasoning, organization, evidence, and delivery. Throughout the course, the student is acquainted with the various types of speeches and their effectiveness through critical and analytical reading, individualized and group exercises and projects, and class discussions. Students deliver a variety of speeches, including informative and persuasive speeches.
- Principles of Mathematics
- This general studies course involves a review of the principles of mathematics. Topics to be discussed include whole numbers, fractions, decimals, percentages, ratios, measurement (both English and Metric systems), and an introduction to Algebra. For programs that require additional mathematics classes, students must earn a “C” or better grade in this course to advance to the next required math course.
- This course introduces the student to basic psychological principles. Topics include neuroscience and behavior, states of consciousness, learning, development, personality, health psychology, psychological disorders, and social psychology.
- Critical Thinking
- In today’s information age, critical thinking skills are vital for success. This course utilizes case studies to teach reasoning, analysis, and evaluation skills in everyday situations. Students learn the importance and benefits of critical and creative thinking, work through steps to understand, analyze, and evaluate specifics of argument and persuasion, and practice solving problems using critical thinking skills.
- Cultural Diversity
- This course encourages understanding and appreciation among people of divergent backgrounds, cultures, and nationalities. Topics covered include technological changes, travel, political systems, immigration, and religious beliefs that have created a world in which people from different cultures increasingly interact. The course will explore similarities and differences through different media such as movies, documentaries, magazine articles, and more.
- Leadership Principles**
- Students will understand the concepts of leadership and supervisory roles, planning, decision-making, performance management, strategic management, team building, group and organizational dynamics, and functions in an organization. This class teaches how to be an effective leader in a dynamic, diverse, and continuously evolving business environment. Concepts of goal-setting, motivation, time management, and other interpersonal skills are taught. Students will become familiar with successful leadership practices through case studies and research practices.
**This course can be replaced by another approved General Education course.
PTI offers a comprehensive Career Services Department with a dedicated staff who will assist you in your career search. Companies that have previously hired PTI graduates include:
- Walt Disney World
- Hyatt Regency
- Red Roof Inn
- Residence Inn
- Treesdale Golf & Country Club
- MainStay Suites
- Iron Bridge
- Holiday Inn
- Eat'n Park Hospitality Group
- Hampton Inn
- Some employers may require a background check and drug screening prior to employment
Tuition, Loan Debt & Graduate Information
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