Medical Office Administration, Online

An industry–current associate degree can open the door to a career as a versatile member of the healthcare team, with an up–to–date knowledge of anatomy and physiology, diseases and diagnostic methods, pharmacology and medical laboratory. In this career–focused curriculum, you will prepare to work in a variety of positions within the field of medical office administration, adept at taking on important responsibilities such as diagnostic and procedural coding for physicians and hospitals, medical record management, patient history and charting and much more.

Key Benefits

  • Keep a medical office running efficiently and patients content.
  • Represent the physician to patients, other medical offices, suppliers and insurance companies.
  • Develop in–depth front office management skills.


More about this program

Key Skills
Tuition, Loan Debt & Graduate Information
  • Employment

    PTI Graduates in the Workforce

    As a student at PTI Online, you can tap into all of the support and services you would expect at a well–respected career school. Our Career Services Department is staffed by experienced placement professionals with contacts and connections across the country. Companies that have previously hired PTI graduates include:

    • Aspen Dental
    • Children's Community Partners
    • Coventry Health Care
    • Heritage Valley Business Care
    • Preferred Primary Care Physicians
    • Robinson OB/GYN Associates
    • Silberg Center for Dental Science
    • Thorn Run Chiropractic Center
    • Universal SmartComp
    • UPMC Physician Services
    • Virtual Officeware Inc.
  • Key Skills

    In the PTI Medical Office Administration Program you will learn key skills such as:

    • Accounting and banking
    • Communications
    • Computer technology
    • Diagnostic and procedural coding for physicians and hospitals
    • Inpatient/outpatient admissions and procedures scheduling
    • Insurance claim filing
    • Medical record management
    • Medical transcription
    • Patient data collection
    • Patient history and charting
    • Patient scheduling and coordination
    • Payroll processing
    • Telephone techniques
    • Third party reimbursement monitoring
  • Certifications

    • Graduates of PTI's Medical Office program can sit for the CPC, Certified Professional Coder, exam through the American Academy of Professional Coders (AAPC).
    • Graduates receive CPR and First Aid certifications
  • Courses

    Anatomy and Physiology 1
    This course is an introduction to the basic laboratory techniques used to observe and identify anatomical structures and demonstrate physiological principles. Students will examine dissected specimens, anatomical models, and charts to achieve course competencies. Topics discussed include anatomical terminology, cellular form and function, tissues, integumentary, skeletal, muscular, nervous, and endrocrine systems. Co-requisite: NUR103.
    Anatomy and Physiology 2
    This course is a systemic review of human biology with emphasis on homeostatic mechanisms that allow for normal anatomic and physiologic function. References will be made to pathological conditions when appropriate. Topics of discussion will include blood, cardiovascular, lymphatic and immunology, respiratory, urinary, digestive, and reproductive systems along with fluid/electrolyte and acid-base balance mechanisms. Prerequisites: Successful completion of NUR103, NUR108, NUR111 AND NUR113. Co-requisite: NUR119.
    Auditing for Physicians and National Certification Exam Preparation
    This course builds on the knowledge learned in Coding for Physicians and Hospitals 1 and 2 and Chart Abstracting for Physicians and Hospitals and Coding Simulation. It introduces the student to auditing medical records for both physician offices and outpatient hospitals. The student will become familiar with auditing techniques and learn how to present audit findings to physician office and hospital staff. This course also prepares students for the national coding exam with reviews of medical terminology, anatomy and physiology, diseases, health insurance reimbursement and regulatory guidelines, coding rules for physician offices and hospital settings, and coding diagnoses and procedures from medical records. This course is taken in conjunction with or after MED311. Prerequisites: MED213 and MED223.
    Chart Abstracting for Physicians and Hospitals
    This course introduces the student to advanced coding for both diagnoses (ICD-9-CM) and services and procedures (CPT-4 and HCPCS) by reviewing medical records. Students will become familiar with reading and interpreting medical record information and coding from entire medical records for physician office and outpatient hospital settings. The course also covers coding scenarios independently without previous textbook explanations. The student will receive simulated real-world experience to code independently with instructor-led facilitation for either physician or outpatient hospital coding. Prerequisites: MED213 and MED223.
    Communications in Healthcare
    Computer Applications
    This course provides the student with an introduction to multiple office-based applications. The student will use the knowledge gained in this course as a foundation for implementing and developing projects in various applications including spreadsheets, word processing, presentation software, and the PTI network.
    Computerized Practice Management and EHR
    Diagnostic Procedural Coding for Physicians 1, 2, & 3
    Disease and Diagnostic Methods
    This course examines the etiology, signs and symptoms, diagnostic procedures, treatment, prognosis, and prevention of selected diseases and disorders of each body system. The subjects of congenital abnormalities, pediatric illnesses, and pain and its management are included.
    Foundations of Health Insurance
    Healthcare Delivery in the Medical Office
    This course introduces the student to the operating functions and departmental responsibilities in physician offices, clinics, and urgent care centers. The student will become familiar with how coding responsibilities are connected to many other functions within an organization. Students will also learn to properly communicate with both internal and external customers and also learn professionalism skills.
    Medical Seminar
    This course is designed to explore the role of medical personnel within the framework of the health care profession and to assist the student in the transition from student to health care team member. Library research, guest speakers, review of skills, patient simulation, and job search techniques are utilized. First-aid training and Cardio-Pulmonary Resuscitation (CPR) certification are included. Prerequisite: Satisfactory completion of all course requirements.
    Medical Terminology
    This course introduces the student to the language of medicine. Using a systemic approach, students learn roots, prefixes, suffixes and combining forms to build a usable medical vocabulary. Abbreviations common to body systems will be discussed.
    This course uses a systems approach in learning major classifications of medications and medications of choice for selected disease processes and pathological conditions. The student will also learn to calculate the dose administration for parenteral and non-parenteral medications. Prerequisite: MED295.
    Principles of Practice Management 1
    Principles of Practice Management 2


    Career Development
    The focus of this course is on preparing students for the upcoming job search process. They will produce a series of critical job search documents, including a resume, reference page, cover letter and thank you letter. These documents are applied to job search activities that give students the opportunity to hone their interview skills, research potential employers, complete an online job application, and experience a mock interview scenario.
    Critical Thinking
    In today’s information age, critical thinking skills are vital for success. This course utilizes case studies to teach reasoning, analysis, and evaluation skills in everyday situations. Students learn the importance and benefits of critical and creative thinking, work through steps to understand, analyze, and evaluate specifics of argument and persuasion, and practice solving problems using critical thinking skills.
    Effective Speech
    This course focuses on the various dimensions of effective speaking with emphasis on audience analysis, reasoning, organization, evidence, and delivery. Throughout the course, the student is acquainted with the various types of speeches and their effectiveness through critical and analytical reading, individualized and group exercises and projects, and class discussions. Students deliver a variety of speeches, including informative and persuasive speeches.
    English Composition 1
    This writing course focuses on the writing of descriptive narrative, cause and effect, and process essays from the initial stage of prewriting to final revisions and editing. Topics included are purpose, audience, development, focus and organization, as well as word usage and sentence structure. Elements of grammar, spelling, and punctuation are reviewed. Assigned readings are part of class discussion and writing assignments. Prerequisite: Satisfactory performance on the writing proficiency exam; otherwise, students must have concurrent success with GEE099 and GEE100 before proceeding on to GEE150
    English Composition 2
    This writing course is a continuation of the fundamentals introduced in GEE100 English Composition 1. Library and electronic research techniques and guidelines are thoroughly covered. Advanced persuasive writing and research-based persuasion are emphasized using citations and works cited according to MLA guidelines. Analytical and critical thinking skills are developed through students’ evaluation of their own writing and assigned readings. Prerequisite: Satisfactory performance on the writing proficiency exam or GEE100.
    This general studies course focuses on ethical and legal principles and social responsibilities as they relate to everyday challenges. Students explore modes of applying ethical standards to issues such as personal accountability, environmental problems, interpersonal relations, and emerging social systems.
    Principles of Mathematics
    This general studies course involves a review of the principles of mathematics. Topics to be discussed include whole numbers, fractions, decimals, percentages, ratios, measurement (both English and Metric systems), and an introduction to Algebra. For programs that require additional mathematics classes, students must earn a “C” or better grade in this course to advance to the next required math course.
    This course introduces the student to basic psychological principles. Topics include neuroscience and behavior, states of consciousness, learning, development, personality, health psychology, psychological disorders, and social psychology.
    Social Problems
    This course involves analysis of major social problems confronting American society with special emphasis on critical thinking abilities in evaluating causes, effects, and various approaches in dealing with social problems. Discussion includes such topics as mental illness, crime, juvenile delinquency, race relations, pollution, population, urbanization and influences detrimental to family stability: divorce, alcoholism, gambling, and drug use.
    Steps to Career Success 1
    The purpose of this course is to acclimate students to the available resources to maintain their focus on achieving career goals. The course is scheduled for all students in the 1st quarter, one hour per week.
    Steps to Career Success 2
    The purpose of this course is to develop an understanding of the nuances of industry. Topics will include industry related organizations, social networking, employer expectations and other professional skills. The course offering will vary by quarter depending on the program offered, one hour per week.
    Steps to Career Success 3
    The purpose of this course is to apply professional skills and become actively involved in industry related activities. The course offering will vary by quarter depending on the program offered, one hour per week.

    *Course can be replaced by another approved general education course.

  • Careers

    The PTI Commitment to Student Success

    PTI has an advisory board comprised of healthcare professionals who keep our programs up to date and consistent with the needs of today's employment market.

    Graduates of this program will be prepared to sit for a national medical coding certification exam such as the Certified Professional Coder (CPC) exam offered through the American Association of Professional Coders.

    Career Opportunities in Medical Office Administration

    The success of any medical office depends on the compassion, dedication and training of its allied health professionals. With the right knowledge and skills to support your goals and aspirations, you can pursue professional success and satisfaction in:

    • Physician Offices and Specialty Practices
    • Health maintenance organizations
    • Hospitals
    • Ambulatory and outpatient facilities
    • Long-term care facilities
    • Diagnostic clinics
    • Insurance companies
    • Transcription service companies
    • Pharmaceutical manufacturers and distributors
  • Tuition, Loan Debt & Graduate Information

    For graduation rates and other important consumer information regarding this program, please click on the link below:

    United States Department of Education Gainful Employment Data

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