Alumni Services FAQ
Let us provide you with the information you need. Don't see what you're looking for? Call us or use our alumni contact form.
Q: How can I get a copy of my transcript?
A: You can do that online. Just complete the form and submit.
Your request should be on its way within 48 hours. All PTI student and graduate requests are processed at no charge. However, a $10 fee accompanies each
request submitted by a college or university; these proceeds are donated to a student fund.
Questions? Please contact our Registrar at 412.809.5253 or 1.800.784.9675, ext. 5253.
Q: Can someone help me update my resume?
A: PTI offers Optimal Resume to our graduates.
Please refer to the attached Optimal Resume booklet if you are interested in creating a new resume. This step-by-step guide provides a fool-proof way of creating the perfect resume. The instructions for accessing Optimal Resume are as follows: enter https://pti.optimalresume.com and click on the Create New Account button. Within 24 hours after submitting your information, your account will be activated and you will be ready to create your resume.
New to the Career Services Department is Career Connect, PTI's online career search tool. It offers graduates a wizard-based resume builder and templates for resumes, cover letters, and other job search documents. For registration information and access, contact Career Services at 412.809.5155 or 1.800.784.9675, ext. 5155.
Q: How can I get information on brush-up courses? Can anyone attend?
A: Brush-up courses are offered throughout the year to all PTI graduates – for free.
Topics change from one session to the next based on graduate requests, but cover a range of subjects. Visit the Events section of this website to check on
upcoming sessions or contact Alumni Coordinator Christine Ioli at firstname.lastname@example.org to let her know what you need to brush up on and review. Brush-up
courses are open to all PTI graduates. However, you must register in advance.
Q: I'm interested in evening certification programs. What does PTI offer?
A: PTI offers evening certification programs through its Center for Certification and Adult Learning.
These are Microsoft and IT tracks that prepare students for certification exams in areas such as Microsoft Network Professional, MCITP: Enterprise
Administrator, and CompTIA A+. Visit the School of Technology pages of this website for specific offerings or schedule a campus visit to talk with admissions.
Q: Are alumni permitted to use the computer labs?
A: We welcome graduates to the North Fayette Campus to visit, to share their latest successes - and to use the computer labs for job search and career development purposes.
Regular hours of operation are 7 a.m. to 10 p.m. Monday through Thursday; 7 a.m. to 8 p.m. Friday; and 7:30 a.m. to 4:30 p.m. Saturday, and closed Sunday.
Print Center hours are slightly different: 7:15 a.m. to 10 p.m. Monday through Thursday; 7:15 a.m. to 5 p.m. Friday; and closed on Saturday and Sunday.
Registration through Career Services (weekdays) or Reception (weekends) is necessary to secure a user name and password valid for one day computer lab
use. Contact Career Services at 412.809.5154 or 1.800.784.9675, ext. 5154 or Reception at 412.809.5100.
Graduates must adhere to the computer use and electronics communication policy posted in the computer labs - just like they did as students.